Frequently Asked Questions
Everything you need to know about your Samos Jewelry experience.
What materials are used in Samos Jewelry pieces?
We use high-quality materials including 18k gold vermeil, sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
Do you offer a warranty on your products?
Yes, every Samos Jewelry purchase includes a 12-month warranty covering any manufacturing defects from the date of purchase.
Can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.